Privacy Policy
Brett Dellar
Effective date: 23/06/2026
Website: www.brettdellar.com
Contact: [email protected]
1. About this Privacy Policy
This Privacy Policy explains how Brett Dellar, including any related business, brand, program, website, course, event, coaching service, application process, booking process, or online platform operated by Brett Dellar, collects, uses, stores, and discloses personal information.
By using this website, submitting an application, purchasing a program, completing a form, booking a call, or otherwise providing personal information to us, you agree to the handling of your personal information in accordance with this Privacy Policy.
This policy is intended to comply with applicable Australian privacy obligations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
2. What personal information we collect
We may collect personal information including:
your name;
email address;
phone number;
business name;
job title or professional background;
location or country;
social media handles or website details;
information submitted in application forms;
information submitted in enquiry forms;
information provided when booking a call or requesting to speak with Brett;
payment and billing information;
details about programs, services, events, or resources you have purchased or applied for;
testimonials, feedback, reviews, or survey responses;
communication history with us;
technical information, including IP address, browser type, device information, analytics data, and website usage data.
We may also collect information about your goals, business, challenges, experience, or suitability for a program where you voluntarily provide that information in an application, consultation, or form.
3. Sensitive information
We do not generally seek to collect sensitive information unless it is reasonably necessary for a particular service, program, event, or application process and you have consented to providing it.
Sensitive information may include information about health, personal circumstances, beliefs, membership of associations, or other protected information under privacy law.
Please do not provide sensitive information unless it is specifically requested or clearly relevant to your application, booking, or participation in a program.
4. How we collect personal information
We may collect personal information when you:
visit or use our website;
complete an application form;
submit a contact or enquiry form;
request to speak with Brett;
book a consultation, call, event, or program session;
purchase a program, product, service, ticket, or resource;
subscribe to emails, newsletters, or updates;
download a resource;
respond to surveys or provide feedback;
communicate with us by email, phone, social media, direct message, or online platform;
attend a webinar, workshop, event, or online session.
We may also collect information automatically through cookies, pixels, analytics tools, payment systems, booking systems, and similar technologies.
Under OAIC guidance, organisations collecting personal information should take reasonable steps to tell individuals why information is being collected, who it may be disclosed to, and how access, correction, and complaints can be handled. (OAIC)
5. Why we collect and use personal information
We collect and use personal information for purposes including:
assessing applications for programs, services, events, or opportunities;
contacting you about your application or enquiry;
arranging calls, consultations, bookings, or sessions;
processing payments, invoices, receipts, refunds, or subscriptions;
delivering programs, services, coaching, events, courses, or resources;
providing customer support;
sending administrative messages;
sending marketing communications where permitted;
personalising website, email, or program experiences;
improving our website, programs, services, and communications;
managing testimonials, reviews, case studies, or feedback, where consent has been obtained if required;
complying with legal, tax, accounting, regulatory, or dispute-resolution obligations;
protecting our rights, systems, users, and business operations.
We will not use personal information for purposes materially inconsistent with this policy unless we have consent or are otherwise permitted or required by law.
6. Applications and suitability assessments
Where you submit an application for a program, consultation, event, or service, we may use the information you provide to assess whether the program or service appears suitable for you.
Submitting an application does not guarantee acceptance into a program, call, event, or service.
Information provided in applications may be reviewed by Brett Dellar, team members, contractors, consultants, or service providers who assist with administration, sales, onboarding, program delivery, or support.
7. Payments and financial information
If you make a payment, your payment may be processed by third-party payment processors, such as Stripe, PayPal, bank transfer systems, accounting platforms, or other payment providers used by us from time to time.
We do not generally store full credit card details on our own systems. Payment information is usually handled by the relevant payment processor according to its own security and privacy practices.
We may retain payment records, invoices, receipts, billing details, and transaction history for legal, accounting, tax, administrative, and dispute-resolution purposes.
8. Forms to speak with Brett
If you complete a form to speak with Brett, book a call, or request a consultation, we may collect and use your information to:
understand your enquiry;
determine whether Brett or the team can assist;
schedule and conduct the call;
follow up after the call;
recommend suitable programs, services, or resources;
maintain internal records of communications and outcomes.
You should only provide information that you are comfortable sharing and that is relevant to the enquiry or application.
9. Marketing communications
We may use your personal information to send you emails, updates, offers, event invitations, resources, or marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
Even if you unsubscribe from marketing communications, we may still send you important administrative, transactional, payment, program, or legal notices.
10. Cookies, analytics, and tracking technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to:
operate the website;
understand visitor behaviour;
measure marketing performance;
improve user experience;
remember preferences;
support advertising or retargeting campaigns.
These tools may collect information such as your IP address, device type, browser, pages visited, time spent on pages, referral source, and interactions with the website.
You can usually disable cookies through your browser settings, although some website functions may not work properly if cookies are disabled.
11. Disclosure of personal information
We may disclose personal information to:
Brett Dellar and authorised team members;
contractors, consultants, virtual assistants, or support personnel;
payment processors;
booking and calendar platforms;
email marketing providers;
website hosting providers;
CRM and automation platforms;
analytics and advertising platforms;
accountants, lawyers, insurers, or professional advisers;
event, program, or platform providers;
government, regulatory, law-enforcement, or dispute-resolution bodies where required or permitted by law;
another party in connection with a business sale, restructure, merger, or transfer.
We do not sell personal information in the ordinary course of business.
12. Overseas disclosure
Some third-party service providers may store or process information outside Australia, including in countries where cloud, email, payment, analytics, CRM, or marketing providers operate.
Where we disclose personal information overseas, we take reasonable steps to use reputable service providers and to protect personal information in accordance with applicable privacy obligations.
13. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures may include password protection, access controls, secure platforms, encryption where available, restricted access, and internal confidentiality practices.
However, no online transmission or storage system is completely secure. You provide information online at your own risk.
14. Retention of personal information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including program delivery, customer support, legal compliance, tax and accounting records, dispute management, and legitimate business administration.
When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it, unless we are required or permitted by law to retain it.
15. Access and correction
You may request access to the personal information we hold about you.
You may also request correction of your personal information if it is inaccurate, out of date, incomplete, irrelevant, or misleading.
We may need to verify your identity before responding to an access or correction request.
In some circumstances, we may refuse access or correction where permitted by law. If we refuse, we will provide reasons where reasonable and lawful to do so.
16. Complaints
If you have concerns about how we handle your personal information, please contact us first using the details below.
We will aim to respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner. The OAIC is Australia’s national privacy regulator. (OAIC)
17. Third-party links
Our website, emails, programs, or materials may contain links to third-party websites, platforms, tools, or services.
We are not responsible for the privacy practices, content, or security of third-party websites or platforms. You should review their privacy policies before providing personal information.
18. Children and minors
Our programs, services, and website are not generally directed to children.
If we become aware that we have collected personal information from a minor without appropriate consent where consent is required, we may take steps to delete that information or obtain appropriate consent.
19. Testimonials, reviews, and case studies
If you provide a testimonial, review, success story, screenshot, or feedback, we may request permission to use it for marketing, promotional, educational, or business purposes.
We will not intentionally publish sensitive personal information without consent.
Where appropriate, we may edit testimonials for clarity, length, grammar, or formatting, without changing the substance of the statement.
20. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a revised effective date.
Your continued use of the website, programs, services, forms, or platforms after changes are made indicates acceptance of the updated Privacy Policy.
21. Contact us
For privacy questions, access requests, correction requests, complaints, or concerns, contact:
Brett Dellar
Email: [email protected]
Website: www.brettdellar.com